Recent Testimonials


Miles and Bobby

Our son Miles has always had a love and “connection” with animals, especially dogs. Dogs also seem to really like Miles as well. We knew when he was younger we would look into getting a service dog when he was older. We didn’t realise that it would be very difficult to get a service dog once we moved to Singapore. I have tried over the years to find a service dog provider who would consider working with a client based in Singapore, but had been unsuccessful. I can understand that sending a dog so far away might be a worry for a trainer, we are grateful to Henry for taking a chance on us.
I have contacted service dog trainers in Japan, Taiwan, New Zealand, Australia, England and Ireland. These are all the “rabies free” countries which mean the dog is easier to import to Singapore. None that I contacted were willing to consider us, in fact, some didn’t even respond to my many email queries.

Henry was the exception. He was able to understand that we were finding it difficult to find anyone will to work with a Singapore based client because he had placed dogs successfully with other clients who were not local.

It was Henry who found Bobby at the Rescue and saw his potential as a service dog. We were very happy to have an adult dog. Bobby is an excellent mix of smart and patient, but also playful and an excellent “retriever.” We have decided a new morning routine which is designed to get Miles excited about getting ready for the day. We are taking Bobby to the “dog park” near his school for a play before school. It provides Miles with a fun outing, exercise and also the opportunity to socialise with other dog owners and their dogs.

Our family lived in London for over 10 years, and were planning a family holiday to Somerset at Christmas. So, Ireland didn’t seem so far away. Our Christmas plans changed, so Miles and travelled in January instead. Miles was excited to see familiar shops like Tesco, Boots, M&S and Argos. Ireland did not seem like a big trip to us as its a long flight to get anywhere from Singapore.

Bobby travelled with us in the passenger cabin on our flights, he was perhaps the most relaxed passenger on the whole plane. The flight crew were friendly and helpful, even the pilot was involved as on both planes they needed to sign some official documents in regards to Bobby’s importation to Singapore. The overall travel time was more than 24 hours door to door, with the flight from Frankfurt to Singapore being about 13 hours.

I walk holding the right-side lead and communicating with Bobby, whilst Miles holds a secondary short lead on left. Miles is not wandering off now, he is walking with us with purpose. Its early days, but I see a difference in Miles when we are accompanied by Bobby. The most unexpected behaviour change is that Miles is actually talking with me more, and he is initiating the conversation. Miles sits with Bobby in the car, and no longer “needs” to have a computer game in his hands. Just the contact with Bobby seems to be enough. Miles enjoys looking after Bobby; brushing, feeding and playing.

There are not many service dogs in Singapore, and we think Bobby may be the first Autism Service Dog. I am aware that there are 2 Guide Dogs who have come from Australia. The cultural differences mean that the are very different attitudes towards dogs in general (fear), and many people are not aware of what a Service Dog does. Miles and I have been stopped by security guards in every shopping area we have visited, we explain that Bobby is a service dog. We have been respectful and have been sure to choose an outdoor table in a cafe and have not yet been brave enough to enter a food shop.

We are a larger family, 4 kids aged 5 to 12. They are all in love with Bobby.

Henry and Andre were welcoming, accomodating and generous. They made sure that we were ready to take Bobby and that everything went smoothly for us on our journey. I cannot believe we actually finally have this dog.

Jane Pinchiaroli
Singapore

………………………………………………………………………..

Amy and Buddy

Kent Online

Amy Baker, 11, from Sutton Road, Maidstone, will start at New Line Learning, alongside Service Dog Buddy

A young girl who suffers from debilitating Tourette’s syndrome and anxiety issues has returned to school brimming with confidence thanks to a new canine companion.

In June the Kent Messenger reported on an appeal which had been launched to buy 11-year-old Amy Baker Psychiatric Service Dog in time for her move to secondary school.

Three months later Amy, who also has obsessive compulsive disorder (OCD), attention deficit hyperactivity disorder (ADHD), anxiety, depression and problems sleeping, has returned from Service Dogs Europe’s base in Ireland with a 14-month-old golden retriever called Buddy in tow.

The dog is needed to provide Amy, of Sutton Road, Maidstone, with support, giving her confidence as she can often suffer from a tic in public which can lead to her freezing while crossing the road. The animal also helps bring a sense of calm through their presence.

Amy’s mother Emma, 38, said that the pair have really hit it off and that Buddy is already making a difference.

On Tuesday Amy started at New Line Learning, in Boughton Lane, Loose. The dog will accompany her to lessons.

She said: “Buddy has responded really well to Amy, it has been amazing. He has sensed Amy’s tics before they’ve happened and been able to warn her so she can get down and hold on to him for support until it passes. He’s a really lovely, naturally friendly dog.”

Mrs Baker and Amy spent four days in Ireland training with Buddy and getting to know him, returning on Sunday evening.

Mrs Baker added: “It was good to get away just before Amy was due to start school and it helped us both get over some of the anxiety around such a big occasion

…………………………………………………………

Sol and Cassie

I am noticing differences in Sol’s behaviour already. 
He is increasing his incidents of eye contact and holding my gaze for longer.
He is way more compliant.
He is less hyper and more focused when we are carrying out any activity.
Although we are still having aggressive outbursts he is coming our of them independently and much faster. Cassie has interrupted him several times whilst he has been hitting out. She is amazing.

I have thought long and hard about why. I think Cassie and my relationship has a big an impact as Sol and Cassie. She helps me remain calm and I have noticed I have been much more directive and less willing to tolerate any ‘unwanted behaviour’ someone needs to do a PhD on this (not me!)

…………………………………………………………………………….

Mia and Lexi

Last day of training 5 intense hours trying to learn a new way with lexi. Been three emotional days switching from excitement fear apprehension and feeling so proud of Mia doing all the training so confidently. We’ve seen a new side to Mia the last three days. Lexi is this amazing dog and tool we now have as a family. Absolutely exhausted but so happy to be heading home with an assistance dog. Im so proud of Daniel and Mia. When we decided nearly two years ago to start this journey to get Lexi we weren’t sure if it would go as planned. But we couldn’t ask for it to go any better. Im so happy I’ve such a great partner that supports me and our kids and we’re 100 per cent a team and try everything for mia to have a normal life. New life starts today

……………………………………………………………………

Theo and George

Since we got the beautiful George 3 weeks ago, he has really enhanced our lives and Theo is verbalising a lot more. So a big thanks to Henry, Autism Service Dogs and George of course…

………………………………………………………………………

Solomon and Cassie

“Today has been amazing. You guys are incredible. Thank you. Cassie is definitely the wonder dog I dreamt about. Sol says he loves Cassie! Can’t wait for tomorrow”

“I was blown away by her today. You can’t portray how well trained she is from photos. Thank you to you all. She is going to change our lives. Today in the cafe Sol was so calm. He was happy and settled – it’s magic.”

…………………………………………………………

Kevin, Joshua and Millie

Since having Millie,while I’m out walking with the boys Kevin always needed a strap on him,now he walks holding Millie’s lead and stays beside me,his anxiety not near as bad now,Joshua loves to play with her in the garden while he running or cycling his bike,she now puts two paws on swing and plays along with boys,Millie has changed my boys lives,thanks guys Denise

………………………………………………………………………..